Terms & Policies

All services offered by Momoski Tech LLC are provided on a prepaid basis and include access to services up until the next renewal date. By making a payment, you acknowledge and agree to the following terms:

Refunds

Refunds for prepaid services will not be provided, either in whole or in part, for any reason, including but not limited to, the voluntary or involuntary termination of services prior to the renewal date.

Disputes

If you believe there has been an error in billing or service delivery, you must notify us in writing at support@momoski-tech.com within thirty (30) days of the disputed charge. Failure to do so constitutes a waiver of your right to dispute the charge.

Cancellation Prior to Renewal

Cancellations must occur prior to the next renewal date to avoid incurring additional charges. Upon renewal, fees are considered fully earned and are non-refundable.

For inquiries related to this policy, please contact support@momoski-tech.com.

Customers may cancel their services in accordance with the following terms:

Cancellation Requests

All cancellation requests must be submitted via email to support@momoski-tech.com. The request must clearly state the intention to cancel and the desired cancellation date.

License-Related Expenses

Customers are solely responsible for any third-party licensing costs (including, but not limited to, Office 365, antivirus software, and related subscriptions) associated with their account until the end of the subscription term, regardless of the cancellation date.

Stripe Account Management

Customers may also manage and cancel their subscriptions directly through their Stripe account for added convenience.

Final Billing

Cancellations processed after the renewal date will not result in a refund for the remaining subscription period, and the subscription will continue until the end of the prepaid term. For assistance, contact support@momoski-tech.com.

Promotional offers provided by Momoski Tech LLC are subject to the following terms and conditions:

Zai Email Security Setup Fee Waiver

The initial setup fee for Zai Email Security is waived exclusively for customers who purchase a qualifying subscription plan during the sign-up process. The setup fee is a one-time, non-refundable charge that applies unless the specific subscription type required for the waiver is selected.

Non-Retroactive Promotions

Promotional offers are valid only at the time of purchase and may not be applied retroactively to existing accounts or subscriptions.

Promotional Changes

Momoski Tech LLC reserves the right to modify or terminate promotional offers at any time without notice. Such changes will not affect customers who have already claimed the promotion prior to the modification or termination.

No Cash Value

Promotions hold no cash value and may not be exchanged or redeemed for monetary compensation. For clarification regarding promotions, contact support@momoski-tech.com.

Momoski Tech LLC ("we," "us," or "our") is committed to protecting the privacy and security of your data. This Privacy Policy describes how we collect, use, store, and disclose data in connection with Momoski Tech LLC and Zai Email Security.

1. Data Collection

1.1 Email Security Data

We collect and process DNS-related email security data, including SPF, DKIM, and DMARC records, to provide our services. This data is securely stored and used to analyze email deliverability issues and enhance email security for our clients.

1.2 Anonymized Data

We may anonymize collected email security data to ensure it cannot be traced back to an individual or organization. Anonymized data may be used internally to improve our services, identify trends, and inform our consulting work.

1.3 Personal Information

Any personal information provided (e.g., contact details for customer support) will only be used for purposes specified at the time of collection.

2. Website

This website does not use cookies, analytics, tracking scripts, or any other method of collecting visitor data. We do not track your browsing behavior or collect information about your visit.

2.1 Contact Form

When you submit our contact form, the information you provide (name, email, optional company and phone, and your message) is transmitted to Resend, our email delivery provider, solely so we can deliver that message to our inbox. We do not store submissions in a separate database; they live in our email only, subject to standard email retention. To prevent automated abuse we use Cloudflare Turnstile, which does not set cookies and is not used to track or profile visitors.

3. Service Providers

We use third-party service providers to help deliver our services (e.g., cloud platforms, email security tools, payment processing). These providers are contractually bound to protect your data and may only use it to perform services on our behalf. We do not sell your personal information or client data.

4. Data Security

We take the protection of your data seriously. Our security measures include encrypting sensitive data during transmission, limiting access to data to authorized personnel only, and regularly reviewing and updating our security protocols.

5. Legal Disclosure

We may disclose data as required by law or in response to valid legal requests.

6. Your Rights

You have the right to access, update, or delete your personal data. To exercise these rights, contact us at support@momoski-tech.com.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or applicable laws. Significant changes will be communicated through our website.

For questions about this policy, please contact:
Momoski Tech LLC
Email: support@momoski-tech.com

Acceptance of Service

By accessing or using Zai Email Security (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must immediately discontinue the use of the Service. Use of the Service is strictly limited to individuals who are at least 18 years of age.

Description of the Service

Zai Email Security is a Software as a Service (SaaS) application designed to enhance email security by monitoring, analyzing, and reporting on DMARC configurations, as well as scanning email configurations to ensure that SPF, DKIM, and DMARC protocols are appropriately implemented based on industry standards. Additionally, the Service provides ongoing DMARC report monitoring to help identify and mitigate potential email security issues. The Service is informational in nature and does not guarantee email deliverability or security outcomes.

No Guarantee of Deliverability

Zai Email Security makes no guarantees, promises, or warranties regarding the deliverability of emails. The Service operates as an analytical and reporting tool and does not control all systems or infrastructure involved in email delivery. While we provide actionable recommendations based on industry best practices, these measures cannot ensure 100% email deliverability due to factors beyond our control.

Limitation of Liability

To the fullest extent permitted by applicable law, Zai Email Security, its owners, affiliates, and employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the Service. This includes, but is not limited to, lost revenue, loss of data, interruption of business, or damages related to third-party email systems. Use of the Service is provided on an "as-is" and "as-available" basis.

User Responsibilities

Users agree to ensure all use of the Service complies with applicable laws and regulations; protect and secure account credentials; regularly review and act upon recommendations provided by the Service; be at least 18 years of age; and refrain from any malicious activity. Zai Email Security reserves the right to suspend or revoke access to accounts involved in malicious activities.

Modifications to the Services

Zai Email Security reserves the right to modify, update, suspend, or discontinue the Service, in part or in whole, at any time and without prior notice.

Termination

We reserve the right to terminate or suspend your access to the Service at our sole discretion, with or without cause or prior notice, including for any violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of McMinn County, Tennessee, without regard to conflict of law principles. Any legal proceedings shall be exclusively handled in the courts of McMinn County, Tennessee.

Contact Information

If you have any questions or concerns, please contact us at support@zaiemailsecurity.com.